DJI Care

DJI Care is a service plan that provides you with peace of mind, covering damage to your DJI product. DJI Care Refresh is valid for 12 months and offers up to two full replacements at additional charge if accidental damage occurs to your product during normal use. Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.

from £80 per year.

Some of our product packages, such as the Mavic Agri Pro come with this included for 1 year. Additional years can be purchased from us or DJI direct. This care plan is handled directly by DJI support.

Enterprise Support

Managed by us and designed to cover everything needed to ensure smooth drone operations within your company – problems resolved fast, equipment maintained and staff up to date.

from £150 per month.

Software

Drone Assist app for planning. Aeroview for automated mapping. Airdata for logging and reporting.

Phone and Email

9-5 Monday to Friday, Email over weekends.

Maintenance return service

We’ll have your system collected, complete a full system check, perform any software updates and test fly your system. Hardware upgrades can also be performed at extra cost, with training on new features.

Courtesy system service

We’ll provide a system for you to use if your system will be with us for more than 5 working days.

Tech and workflow updates

We’re constantly testing the latest drone tech and working to improve
the way current systems are used and we do this with you in mind. We will provide updates on any new work-flows, analysis techniques and software features or kit that maybe beneficial to you.

In-field support

Access to our network of pro drone pilots across the UK that have been trained to use our systems. They can also pilot for you. Call-outs charged at an hourly fee based on time, expertise and urgency needed.

Have some questions? Read our FAQ